Our Policy

At RideMyLife, we prioritize your satisfaction and want to ensure you’re delighted with your purchase. We accept returns only if the product you received is broken, defective, or not functioning as expected. To initiate a return, please contact our customer support team within 7 days of receiving your order. Returns will only be accepted if the item remains unused, in its original packaging, and accompanied by proof of purchase. Please note, we do not offer returns for reasons other than product defects. Once the return is approved, you’ll receive instructions on how to send the item back. We reserve the right to inspect the returned item and determine whether it qualifies for an exchange or refund.

For Support, Email: [email protected] OR Call: +91 95798 20622

We understand that sometimes orders may need to be canceled. You can cancel your order within 24 hours of placing it by contacting our customer support. If your order has already been processed or shipped, we won’t be able to cancel it. However, if you receive a damaged or defective product, please refer to our return policy. Once we confirm your cancellation, the amount will be refunded directly to your payment method, generally processed within 7 business days.

For Support, Email: [email protected] OR Call: +91 95798 20622

Our refund policy covers only items that arrive damaged or are defective. If your product qualifies for a return due to these reasons, we’ll initiate a refund or exchange once we receive and inspect the returned item. Refunds are credited directly to your original payment method, typically within 7-10 business days. We reserve the right to deny a refund if the returned product shows signs of use or damage caused by the customer. For any payment discrepancies, please reach out to our support team.

For Support, Email: [email protected] OR Call: +91 95798 20622

We provide free standard shipping on all orders within India, shipped directly from our Pune location. Once your order is processed, you’ll receive a tracking link for real-time updates. Delivery usually takes 5-7 business days, depending on your location. All items are shipped with appropriate packaging to ensure safe delivery. If your package arrives damaged, please take photos and contact us immediately. We do not currently offer expedited shipping but are committed to processing all orders as quickly as possible.

For Support, Email: [email protected] OR Call: +91 95798 20622