We understand that sometimes orders may need to be canceled. You can cancel your order within 24 hours of placing it by contacting our customer support. If your order has already been processed or shipped, we won’t be able to cancel it. However, if you receive a damaged or defective product, please refer to our return policy. Once we confirm your cancellation, the amount will be refunded directly to your payment method, generally processed within 7 business days.
Our refund policy covers only items that arrive damaged or are defective. If your product qualifies for a return due to these reasons, we’ll initiate a refund or exchange once we receive and inspect the returned item. Refunds are credited directly to your original payment method, typically within 7-10 business days. We reserve the right to deny a refund if the returned product shows signs of use or damage caused by the customer. For any payment discrepancies, please reach out to our support team.